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1.6 Based on 8 reviews
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  • Customers like
    • Look of product 1
  • Customers don't like
    • Did not get product 3
    • Quality 1
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This is the only company that if the shipment is lost due to their fault that they don't offer the reshipped. Terrible company terrible customer service! Do not order from them!!!! Worst company to deal with. Add comment

  • Aug 14
  • Footwear and Clothing
  • Pensacola, Florida
  • Shoes
  • 107

1.0 star rating 8/14/2015 This has been the ABSOLUTE WORST company to deal with!!! 1st, I ordered 2 pair of shoes (didn't know which size would fit) for a wedding and paid $25 extra for 1 day shipping. 2.5 days later, no package. Called the company and they couldn't find the package and said they couldn't reship or refund me until they waited for at least 2 weeks to see if the package shows... Read more

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  • Jul 21
  • Footwear and Clothing
  • Jackson, New Jersey
  • Blouse
  • 120

The prices are absurd for the poor quality. I have tried them a few times and been entirely disappointed. The styles are so nice but the truth is they are thieves. I pined over a blouse that sold out but then came back in. I ordered it. I was SO excited. was just AWFUL looking. It was stretchy and dull and nothing like the pic. If these garments were Made in the USA or 1/10 the price,... Read more

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  • Jun 05
  • Footwear and Clothing
  • Baltimore, Maryland
  • Coupon
  • 1
  • 1
  • 150

This is my first time of trying to order from Boston Proper...However they send around deceptive coupon and waist your time on the telephone.When the item is on sale coupon can not be used...however when the coupon can be used item is not available.This is a shame and very deceitful. Do not waste your time buying from them..Shred the catalog if it comes in mail and deal with a company who hold... Read more

Was this review helpful? 4 0

  • Jun 02
  • Footwear and Clothing
  • Houston, Texas
  • Shirt
  • 136

I enjoy your product and generally order on line. I order a beautiful shirt on line, unfortunately it did not fit me so I went to the Sugarland store to change the shirt. The manager was rude and treated me and the rest of the clients badly. I wanted to buy more clothes and accessories but her attitude was so bad, that I decided to just change my shirt and leave. Shopping should be a nice... Read more

Was this review helpful? 1 1

  • Mar 17
  • Footwear and Clothing
  • Charlotte, North Carolina
  • Seed Belt
  • 253

If the title doesn't say it all, let me just say DO NOT order from this company expecting to get anything of quality on time. They allow you to buy their trash clothing at absurd prices when it isn't even available and then say after thirty days of not receiving it that canceled the order because I did not inform them that I still wanted it. Uh-Duh why the *** would I order it in the first... Read more

Was this review helpful? 6 0

  • Mar 13
  • Luxury / Jewelry
  • Northbrook, Illinois
  • Sunglasses
  • 169

Order placed 22-Jan-15. At time of order was informed order would be fulfilled in 30 days. That time frame came and went with no further information. I sent an e-mail inquiry on 26-Feb and was told 1 item was now in stock and was "about to be shipped." 2nd item would not be available until May. Today, 13-Mar, I telephoned and was told item one is not available! I think the way they do... Read more

Was this review helpful? 1 1

Returned items and was not given credit. The customer service does not follow customers requests and embarrassed me with my mother law. They make returning gift merchandise a nightmare. Add comment

  • Feb 02
  • Footwear and Clothing
  • Sweatshirt
  • 177

I have ordered several items from Boston Proper only to find out it is no longer available or back ordered. Most recently I ordered a sweatshirt. It is now three months and I am still waiting. Their excuse is usually "additional delays from our manufacturer". It happens too often and I am constantly disappointed. Perhaps they should find better manufacturers! I can understand occasionally... Read more

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  • Nov 20, 2014
  • Footwear and Clothing
  • Sherman Oaks, California
  • Dress
  • 229

I ordered a dress as a gift for my girlfriend two months ago out of the latest Boston Proper catalog. Now it's two months later - it still hasn't arrived and it's still backordered. Used the email contact but no response after four days. Called and talked to a phone rep. The phone rep doesn't know if the item is being produced or when it might be delivered. Suggested I keep calling in. A... Read more

Was this review helpful? 4 0
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