Boston Proper Phone Numbers and Emails

Toll-Free Number:

  • (800) 637-0152

Customer Service:

  • (800) 243-4300

Boston Proper Email:

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How to Contact Boston Proper Customer Service?

Most Popular Number:

(800) 637-0152
Total calls: 101 Issue resolved: 1 Last call: Mar 25, 2024

What Is the Boston Proper Phone Number?

Boston Proper customer service enlists a couple of contact numbers to provide valuable experience to its clients regarding queries and concerns. Customers can talk to the company customer support team by dialing their toll number, 1-800-637-0152. Another number to discuss matters related to the company and its services is 1-800-243-4300. This Boston Proper phone number can also be used to place an order. To directly speak to an agent, contact the numbers during business hours. The operational hours are between 8:00 AM and 11:00 PM EST, seven days a week. You can also ask about the company return policy by dialing these numbers.

What Are the Boston Proper Corporate Office Locations?

Should you need to reach out to the company corporate office, you'll find it at 1155 Broken Sound Parkway Northwest, Suite A-D, Boca Raton, Florida 33487, USA. The central location of this address plays a crucial role in their steadfast operations seven days a week. In its pursuit to provide the best possible customer service, the company has expanded its horizons to other locations. The second Boston Proper location is 2280 Schuetz Road, Saint Louis, MO 63146. The company has published one more mailing address, and it is 1605 South Elmwood Drive, Mexico, MO 65265.

How Do I Contact Boston Proper Customer Service Online via the Website?

Customers can reach out to the company by visiting the Boston Proper website. The company support team is always ready to provide personal services and build a lifetime relationship with its customers. So, it has created a user-friendly website where customers can view different ways to contact the support team. The easiest one is to dial the customer service numbers. This is followed by elaborating on the concerns and sending them via email. On this page, customers can also log into My Account and get assistance from the Boston Proper online support team.

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Contact Information

Boston Proper Website:

Boston Proper Help Center:

Corporate Office Address:

Boston Proper, LLC
1155 Broken Sound Parkway Northwest, Suite A-D
Boca Raton, Florida 33487
USA

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am - 7:00 pm CST


Returns Mailing Address:

1605 South Elmwood Drive

Mexico, MO 65265


Customer Service Address:

Boston Proper Customer Service

2280 Schuetz Road

Saint Louis, MO 63146

More contact details

Boston Proper Rating Based on 58 Reviews

Rating details

2.0
more details
Customer service
Value for money
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

How Good is Boston Proper's Customer Service?

Maddy Gzf
Maddy Gzf
Feels Satisfied | Apr 30, 2023

She was very helpful!

Read full quote
Elyan Zcf
Elyan Zcf
Feels Disappointed | Dec 30, 2022

No satisfaction. According to tracking number, the shipment is lost, but they will not admit it until waiting period lapses.

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Summary of Boston Proper Customer Service Calls

157 TOTAL
CALLS
01:55 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Boston Proper?

Return/ Replace Question:

  • “Need return label”
  • “To get a return label.”
  • “Return sent wrong size”

Request for Information Question:

  • “Checking on my orders cf 12167344”
  • “Check on my order”
  • “Checking on my orders”

Shipping and Delivery Question:

  • “Never received an item I paid for: linen pants”
  • “I did not receive my package. Speak to a representative”
  • “I ordered the pan with wrong size last night, I need change for size 2”

Product/ Service Question:

  • “Defective shoes”
  • “Quality control issue”
  • “To ask difference between 2 products that look the same”

Payments and Charges Question:

  • “Havimg trouble with billing”
  • “Form of payments u accept”
  • “Charged twice/ incorrect amount”

Activation/ Cancellation Question:

  • “Cancel my order”

Other Question:

  • “Email”
  • “Need to speak to hr”
  • “Issues with order”

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