Product: Boston Proper Customer Care Clear all filters (0 of 4 reviews match)
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Boston Proper Customer Care Review

Twice in a row I have had returns delivered but no refund. There is always an excuse on their end. I love most of the clothes but hate losing so much money because of their incompetence.
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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Boston Proper Customer Care
#1028819
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Boston Proper Customer Care Review

My order did not arrived. I contacted the Customer Service several times but all the agents told me that their System was Down. What a lame excuse! Boston Proper is the worst online business that I have encountered. I lost $200.00 plus.
Product
Boston Proper Customer Care
#1009633
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For years, I ordered beautiful quality products with no issues but recently the customer service has declined and the website order process is impossible.Once you choose your product and try to checkout, it loses your order. i think the glitch allows for you to have to...
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2.8
Product
Boston Proper Customer Care
I liked
  • Products
I didn't like
  • Online ordering process or customer service call centr
#939056
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I ordered a substantial amount of merchandise through Boston Proper with a confirmation email following. Anticipated deliver date soon followed but that date came and went without any correspondence from the company. I called customer service to inquire and the rep...
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Anonymous
Anonymous

I also spoke to Mr. Jose for the same reasons; not receiving merchandise when promised; preorders turning into back orders. Horrible customer service. They should notify you b...

Product
Boston Proper Customer Care
#846115
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