Contact Boston Proper Customer Service
Boston Proper Phone Numbers and Emails
Toll-Free Number:
-
(800) 637-0152
Customer Service:
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(800) 243-4300
Boston Proper Email:
Boston Proper Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Boston Proper Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Boston Proper is 8006370152. 65% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Boston Proper may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Boston Proper Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Boston Proper is 8006370152. 65% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Boston Proper may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Boston Proper mainly because of return/ replace, request for information, shipping and delivery.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Boston Proper is customerservice@bostonproper.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Boston Proper Website:
Boston Proper Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 8:00 am - 7:00 pm CST
Returns Mailing Address:
1605 South Elmwood Drive
Mexico, MO 65265
Customer Service Address:
Boston Proper Customer Service
2280 Schuetz Road
Saint Louis, MO 63146
How Good is Boston Proper's Customer Service?
Summary of Boston Proper Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Boston Proper?
Return/ Replace Question:
- “Credit for return”
- “I'm try to put my order number in so I can return something and get it in a different size but every number I put in doesn't work so I would like to speak to someone for help”
- “Return info”
Shipping and Delivery Question:
- “Item not received”
- “I paid for 2 day shipping and the package was not here in 2 days”
- “Never received an item I paid for: linen pants”
Request for Information Question:
- “Checking on my orders cf 12167344”
- “Check on my order”
- “Checking on my orders”
Product/ Service Question:
- “Defective shoes”
- “Quality control issue”
- “To ask difference between 2 products that look the same”
Payments and Charges Question:
- “Havimg trouble with billing address”
- “Charged for shipping, used code”
- “Havimg trouble with billing”
Activation/ Cancellation Question:
- “Order cancelation”
- “Cancel my order”
Other Question:
- “For a magazine”
- “Credit usage”
- “Exchg jacket”
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