Boston Proper
Reviews and Complaints

You emailed me that my shipment had been delivered and I was not delivered the two packages,I was charged for them.

I believe they need to have a better shipping package : use a box or carbon ... instead of plastic paper / someone tore a small hole in the plastic package , took out my pants ... stole my order basically!!!!!

I almost always never get to wear their items for long. It is terrible quality.

SUPER CUTE clothes but not at all worth the money. I hope I finally learned my lesson. I bought a sweater for 80.00 I wore it twice. I washed it by hand and it looks terrible.

I will not wear it because it looks all pilled and out of shape. Of course since i washed it they will not take it back.

How would I have known that it looks like this unless I washed it. Don't spend your hard-earned money on these clothes.

She asked me to send an email

I recently ordered two dresses, and after receiving them was VERY disappointed in both the quality and fit. I returned them (separately), only to find that the MONETARY FEES charged to return an item are RIDICULOUS!!

The first item cost me $14.90 to realize that the quality was not worth the price, and I have yet to see how much the return of the second returned item will cost me.

I will NEVER order from them again. That is absolutely wrong to do to their clients, especially at times like these

My top was sent to the wrong address but I think it might be the fault of the ordering process. My correct address shows but under is an old address I sent a book to years ago. Tried to go to the people and get it, but they kept it.

I NEVER received my order and of course they charged my credit card! I called and emailed customer service very very rude tried to make me sound stupid.

They changed the tracking numbers from the original ones they gave me. They would NOT let me speak tp a supervisor!!

Avoid this company its a rip off!!!

Sizing is no good. These 2 tops, blue &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; white would fit an elephant!

I have been a Boston Proper Customer for 20 yrs. The cut and style of their clothes seem to be made for my body type.

A couple of months ago I ordered 3 cami’s. They are great...... except the straps are about 3 or 4” too long! The front of these camisoles just hang on me!

These are size medium. I am 5’9” and weigh 150! Were these rejects? Someone’s mistake?

Shame on you Boston Proper for sending something like this out to your customers!

I will have to have these altered if I ever want to wear them. I think this company is slipping!

I made a purchase and pay full price for it the next day the shirt was on sale was a 25 percent off I would like the difference in what I paid for the blouse and the 25% off please my order number was 20409**** please contact me at 314-452-**** or gower_betty@***.com

I need delivery confirmation, when will my Order be delivered?

I perused the Boston Proper website about a year ago. I have unsubcribed at least 30 times yet I continue to receive their emails.

Really sick of it!!! Why don't they stop?

No one to speak to. I ordered #

2040****

With the condition of an email from associate/representative Kenesha at the company that I would be granted a prior sale discount of 25% and free shipping.

I was charged the correct amount of 59.91 and then on same day a charge of 24.98 was added on my Amex. Already wrote two emails to customer service.

If not resolved I will dispute the amount on Amex and never order from Boston Proper again. Patricia Foley-Tuzman

I want to return a top. 3rd time text!

Do NOT want to sign up for 5 dollar fully refundable whaterever site.. I keep getting sent there.

Please make this simply.Get the phone line up a as and running!! As bout to lose a custermer.

I had a return for Boston Proper. The paperwork and website clearly define it has to be returned before 30 days.

It also states that you will get a full refund less the $4.95 shipping. When I received my refund I was short $10.65. When I called customer service I was told they kept the additional $10.65 in taxes. They said Boston Proper does not refund the tax!!!

What??? This is highly illegal unless I return past the 30 days and didn't have a receipt. How does Boston Proper think they can keep tax money when there is nothing to be taxed on? When I spoke to them the customer service rep refused to let me speak to a supervisor - when I persisted she acted like she couldn't hear me.

I then called again...still waiting to speak to someone. It isn't the money amount - it is the principle...this is theft by taking. If they are doing this to all the customers who return - I am thinking they are making quite a bit of free money. This smells like a class action law suit...just saying.

How sad that companies don't do the right thing by their consumers. I will be spreading the word on Boston Proper...Shame on them!!!